ROLE SUMMARY
We're looking for a quality specialist with a critical eye, rigorous methodology, and a passion for continuous improvement to ensure products, services, or processes meet the highest standards.
WHO WE'RE LOOKING FOR
The Quality Assurance Specialist is the defender of quality standards. We want a methodical individual with analytical skills, detail orientation, and the ability to communicate quality findings to teams constructively and actionably.
KEY RESPONSIBILITIES
• Design and execute test plans, checklists, and QA protocols.
• Identify, document, and follow up on defects, non-conformities, or findings.
• Collaborate with development or operations teams to ensure issue resolution.
• Conduct quality audits of processes, products, or services.
• Generate quality reports with metrics, trends, and recommendations.
• Propose and implement improvements in quality control processes.
• Train internal teams on quality standards, procedures, and best practices.
SKILLS
REQUIREMENTS
• 2–4 years in QA, quality control, or auditing.
• English B2–C1.
• Attention to detail, analytical thinking, and technical documentation.
• Proficiency with quality or testing management tools.
• Clear communication with technical and non-technical teams.
WE ALSO VALUE
ISO, Six Sigma, or ISTQB certification; experience in software QA or BPO processes.
