ROLE SUMMARY
We're looking for an account professional capable of managing strategic commercial relationships, identifying portfolio growth opportunities, and closing high-value business.
WHO WE'RE LOOKING FOR
The Account Executive/Manager is the bridge between the company and its most important clients. We want someone who builds trust-based relationships, deeply understands clients' business, and proactively proposes high-impact solutions.
The ideal candidate has B2B account management experience, executive-level negotiation skills, and a mindset oriented toward both portfolio retention and growth.
KEY RESPONSIBILITIES
• Manage and grow an assigned client portfolio as the primary point of contact.
• Identify and develop upsell, cross-sell, and expansion opportunities per account.
• Lead QBRs (Quarterly Business Reviews) and strategic meetings with clients.
• Negotiate contract renewals and commercial terms with current clients.
• Resolve escalations and ensure ongoing client satisfaction.
• Collaborate with operations, support, and product to ensure value delivery.
• Report forecast, ARR, and portfolio health metrics to commercial leadership.
SKILLS
REQUIREMENTS
• 2–5 years in account management or B2B sales.
• English C1.
• Negotiation, executive communication, and presentation skills.
• CRM and commercial tracking tool proficiency.
• Results orientation focused on client retention and growth.
WE ALSO VALUE
Experience in HR outsourcing, financial services, SaaS, or professional services.
